Terms of Service

Last updated: 6 April 2026

These Terms of Service ("Terms") govern your access to and use of the LCP platform, website, and related services (the "Service") provided by Local Clean Pro Ltd ("LCP", "we", "us", or "our"), a company registered in England and Wales.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Definitions

• "Account" means the account you create to access the Service.
• "Subscriber" means a business or individual who has subscribed to a paid plan.
• "End User" means any person who interacts with a Subscriber's LCP-powered landing page, booking system, or communications.
• "Content" means any data, text, images, or other material you upload to or create within the Service.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding contract to use the Service. By signing up, you represent that you meet these requirements and that the information you provide is accurate and complete.

3. Account Registration

• You must provide accurate and complete information when creating an Account.
• You are responsible for maintaining the security of your Account credentials and for all activities that occur under your Account.
• You must notify us immediately at hello@localcleanpro.co.uk if you suspect unauthorised access to your Account.
• We reserve the right to suspend or terminate Accounts that violate these Terms.

4. Subscriptions and Billing

Plans and Pricing

We offer subscription plans as described on our pricing page. Prices are in GBP and exclude VAT unless stated otherwise. We reserve the right to change pricing with at least 30 days' notice before your next billing cycle.

Free Trial

New subscribers receive a 14-day free trial. A valid payment method is required to start the trial. If you do not cancel before the trial ends, your subscription will begin automatically and your payment method will be charged.

Billing and Payment

Subscriptions are billed monthly in advance via Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis. If a payment fails, we will attempt to collect it again and may suspend access to the Service until payment is received.

Cancellation

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. No refunds are issued for partial months. After cancellation, your data will be retained for 12 months in case you wish to reactivate, after which it will be permanently deleted.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights.
• Send unsolicited communications (spam) or engage in abusive marketing practices.
• Upload or transmit malware, viruses, or other harmful code.
• Attempt to gain unauthorised access to any part of the Service, other Accounts, or related systems.
• Use the Service for any fraudulent, misleading, or deceptive purposes.
• Scrape, crawl, or use automated means to access the Service without our written consent.
• Resell, sublicense, or redistribute the Service without our prior written permission.

We reserve the right to suspend or terminate your Account if we reasonably believe you have breached these acceptable use rules.

6. Your Content

You retain ownership of all Content you upload to or create within the Service. By using the Service, you grant us a limited, non-exclusive licence to host, store, and process your Content solely for the purpose of providing the Service to you.

You are responsible for ensuring that your Content does not infringe on any third-party intellectual property rights, violate applicable laws, or contain sensitive personal data beyond what is necessary for your business operations.

7. Subdomains

As part of the Service, you may receive a subdomain on localcleanpro.co.uk. You agree that:

• Subdomains remain our property and are provided under licence.
• We may reclaim subdomains that are inactive, violate these Terms, or infringe on trademarks.
• Subdomain availability is provided on a first-come, first-served basis.

8. Intellectual Property

The Service, including its design, features, code, branding, documentation, and all related intellectual property, is owned by Local Clean Pro Ltd and protected by copyright, trademark, and other UK and international intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

9. Third-Party Services

The Service integrates with third-party platforms including Stripe, Xero, QuickBooks, and others. Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

10. Service Availability

We aim to provide 99% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will endeavour to provide advance notice of scheduled maintenance where possible.

11. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

12. Indemnification

You agree to indemnify and hold harmless LCP, its officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Service, your Content, or your breach of these Terms.

13. Data Protection

We process personal data in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018. Where you use the Service to process your clients' personal data, you are the data controller and we act as your data processor. You are responsible for ensuring that your use of the Service complies with applicable data protection laws.

14. Termination

Either party may terminate these Terms at any time. You may terminate by cancelling your subscription and ceasing to use the Service. We may terminate or suspend your access immediately if you breach these Terms, fail to pay fees, or if we are required to do so by law. Upon termination, your right to use the Service ceases and your data will be handled in accordance with our data retention policy.

15. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will provide at least 30 days' notice via email or a prominent notice on the Service. Continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. General

• Entire Agreement: these Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and LCP regarding the Service.
• Severability: if any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: you may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

18. Contact Us

If you have questions about these Terms, please contact us:

• Email: hello@localcleanpro.co.uk
• Website: localcleanpro.co.uk